About Nova Post: Delivery & Tracking
Discover Nova Post: Your ultimate solution for international parcel delivery and tracking Nova Post is an all-in-one postal service for all your international parcel delivery needs. Our mobile app has been designed to...
Discover Nova Post: Your ultimate solution for international parcel delivery and tracking
Nova Post is an all-in-one postal service for all your international parcel delivery needs. Our mobile app has been designed to streamline sending and receiving parcels. With a variety of easy-to-use tools at your fingertips, we provide a seamless experience for sending and receiving packages, making online payments, maintaining a customer profile, filing claims, tracking deliveries and more.
Easily Create and Track Parcels
Create new parcels effortlessly, providing all the necessary shipping details and tracking your deliveries in real-time - from dispatch until they safely reach their destination.
Send and Receive Packages at the Parcel Locker
Nova Post simplifies parcel handling by allowing you to send and receive parcels through our secure parcel locker network. Forget about wasting time in post office lines - we are transforming your local parcel locker into a convenient and efficient delivery hub.
Pay for Delivery Services Online
Say goodbye to cash and card payments - Nova Post's integrated payment feature ensures secure online transactions, enabling you to pay for your shipping with ease and confidence. It's convenient and only a few taps away.
Manage Your Customer Profile
Creating and managing your customer profile in the app has never been easier. Store your personal information, addresses, and preferences, ensuring a tailored experience with every interaction. Nova Post simplifies the parcel creation process by pre-filling your details every time you create a parcel.
Find the Nearest Branch
Need to locate your nearest Nova Post office? Our integrated mapping feature provides real-time information on the closest branches. Easily build your route and enjoy dropping off or collecting parcels quickly.
Receive Notifications About the Status of the Parcel
Stay informed with our tracking and notification system. From sending to delivery, you'll receive real-time updates on your parcel's status, location and expected arrival.
Faster Postal Services with Barcode Scanning
Spend less time picking up your parcel at the branch with our barcode time-saving scanning feature. Simply scan the barcode within the app at the post office to provide our team with the necessary customer information with just a few taps.
Share Detailed Information About the Parcel
Share comprehensive delivery information with the recipients directly through the app, ensuring all relevant details are readily available. This feature promotes transparent and efficient interactions between senders and receivers.
File a Claim in the Application
We understand that sometimes things don't go as planned. That's why we created a convenient in-app claim-filing feature. Address your concerns or issues, and trust our team to handle the rest efficiently and smoothly.
Nova Post always focuses on providing secure, efficient, and user-friendly solutions, redefining postal services globally. Experience the future of parcel delivery with Nova Post – ship, track and receive parcels with confidence and ease, both on and offline.
Want to know more about Nova Post? Follow us at www.novapost.com
Apr 18, 2024
Version 2.5.1
This release brings updates for the "Forwarding" and "Return" services, as well as slight interface improvements and bug fixes that some users have experienced.
"FORWARDING" AND "RETURN". If your shipment is returned or forwarded, all tracking details will remain in one place. All the details will be available in the original EW, and you will be able to edit and manage such parcels.
UPDATING THE "ALL" TAB. Now it's easier to find out in the whole list which parcel is on its way to you and which one you sent.
FIXING BUGS OF THE PREVIOUS RELEASE:
– If you need to contact customer support, all communication channels and callback options are displayed again;
– All details about the place of dispatch, not just the address of the branch, are retrieved in the created EW when sending from the branch;
– There is an update to display the correct delivery time and detailed shipment statuses for sent parcels.
Previous Versions
Here you can find the changelog of Nova Post: Delivery & Tracking since it was posted on our website on 2023-10-09 12:47:56.
The latest version is 2.5.1 and it was updated on 2024-04-23 11:16:11. See below the changes in each version.
Nova Post: Delivery & Tracking version 2.5.1
Updated At: 2024-04-18
Changes: Apr 18, 2024
Version 2.5.1
This release brings updates for the "Forwarding" and "Return" services, as well as slight interface improvements and bug fixes that some users have experienced.
"FORWARDING" AND "RETURN". If your shipment is returned or forwarded, all tracking details will remain in one place. All the details will be available in the original EW, and you will be able to edit and manage such parcels.
UPDATING THE "ALL" TAB. Now it's easier to find out in the whole list which parcel is on its way to you and which one you sent.
FIXING BUGS OF THE PREVIOUS RELEASE:
– If you need to contact customer support, all communication channels and callback options are displayed again;
– All details about the place of dispatch, not just the address of the branch, are retrieved in the created EW when sending from the branch;
– There is an update to display the correct delivery time and detailed shipment statuses for sent parcels.
Nova Post: Delivery & Tracking version 2.4.0
Updated At: 2024-03-28
Changes: Mar 28, 2024
Version 2.4.0
This version brings you many updates and improvements.
Chat with the courier is now working fine and is only displayed when the courier has left for the customer.
Browse through all of your parcels in a single list from the home screen under the "All" tab. Archived parcels are there as well but in a separate folder at the end of the list. You no longer have to find them with filters.
We've fixed the bugs of the previous version, bringing back the following elements: the "Open locker" button when receiving a parcel from a parcel locker; the info box about the time of booking a locker when sending from a parcel locker; certain parcel lockers not displayed on the map; information about return delivery of documents in the created parcel; photos of couriers; and the ability to assess the quality of service instead of a white screen.
Meanwhile, such annoying issues as incorrect operation of the "Copied" notification when copying the EW number, "selected" parcels that cannot be archived, redundant exit options from the "Documentation" section, and incorrect display of dates in parcel statuses have been removed.
Adding and deleting emails in the customer profile is now possible again.
Nova Post: Delivery & Tracking version 2.3.5
Updated At: 2024-03-22
Changes: Mar 22, 2024
Version 2.3.5
There are a lot of updates in this version. In particular, we have redesigned the parcel status names to make them more informative. For added convenience, some of them are now displayed in the form of informer tips. Such tips allow you to pay attention to important events that occur with the parcel along the route to the recipient.
The app has a convenient service for creating local parcels in Ukraine. In three simple steps, the sender can order both targeted service and use a post office or the nearest post office.
Several commonly used names have been added for quick parcel description, and you can choose the parcel size from four standard sizes or specify other sizes if the package is non-standard.
Be sure to try our Transfer Point service, which allows you to use a post office or post office machine as a storage unit for your personal belongings. You can find the location of the nearest post office or branch on the map when you create a shipment. To specify the recipient's phone number, just use your phone book.
At the third and final step, in addition to a payment card, you can use the option of paying for parcels with promotional codes provided by Nova Poshta. By the way, you can find the full list of available promo codes in the relevant section of your profile.
Those who order parcels with door-to-door delivery can additionally take advantage of the opportunity to reschedule the date and time of delivery or talk to the courier to tell him the closest route to your address.
All of these updates are part of our ongoing commitment to providing the best possible service to our users. We hope you find these new features useful and look forward to hearing from you.
Nova Post: Delivery & Tracking version 2.2.3
Updated At: 2024-02-13
Changes: Feb 13, 2024
Version 2.2.3
In this technical update, we have made minor changes to the parcel management menu on the main screen.
On the parcel screen, we have added a separate status for the Third Party payer; made changes to the return service; fixed the display of parcel details when switching from a push notification; fixed duplication of the Delivery Location header and the display of the branch name; when receiving a parcel at a parcel locker, we have fixed the display of the parcel locker number and the ability to repeatedly click on the Open Cell button.
In the Shopping section, we have added another of our services, Buy Abroad
Nova Post: Delivery & Tracking version 2.2.2
Updated At: 2024-02-05
Changes: Feb 5, 2024
Version 2.2.2
In this technical update, we have made minor changes to the parcel management menu on the main screen.
On the parcel screen, we have added a separate status for the Third Party payer; made changes to the return service; fixed the display of parcel details when switching from a push notification; fixed duplication of the Delivery Location header and the display of the branch name; when receiving a parcel at a parcel locker, we have fixed the display of the parcel locker number and the ability to repeatedly click on the Open Cell button.
In the Shopping section, we have added another of our services, Buy Abroad
Nova Post: Delivery & Tracking version 2.1.0
Updated At: 2024-01-18
Changes: Jan 18, 2024
Version 2.1.0
The new version has updated the screen elements with detailed information about parcels, including the time the parcel spent on the road between the point of departure and delivery; display of paid services and discounts; changes in the scenario for receiving a parcel from a post office cell. The functions of renaming and refusing a parcel have been improved.
We are constantly working to improve the section containing information about branches of Nova Poshta and our partners. To do this, we have updated the mechanism for obtaining up-to-date information about the outlets, displaying the correct work schedule, taking into account the user's time zone. To make it easier to search for branches, we have added a function to display branches located near hotels, city attractions or street names.
Nova Post: Delivery & Tracking version 2.0.2
Updated At: 2023-12-19
Changes: Dec 19, 2023
Version 2.0.2
This update introduces onboarding screens to introduce users to the new features of the app and explain the accesses required to use the app. Also, in the future, a tooltip will be displayed at the top of the main screen to inform you about the release of a new version of the app.
We are constantly working to ensure that parcels are delivered as quickly as possible. That's why we've added a timer to the parcel route information, which displays the time it takes to reach the recipient.
Our delivery points can now be found separately on the map and in the list of branches. And branches belonging to partner networks are marked with the appropriate logos.
The callback function is now also available in Europe. Accordingly, the section with official documentation has been expanded for these countries
Nova Post: Delivery & Tracking version 1.170.0
Updated At: 2023-11-17
Changes: Nov 17, 2023
Version 1.170.0
In this update, we have completely redesigned the parcel detail screen. The parcel data is divided into several blocks: basic information about the parcel, route details detailing the movement of the parcel from the place of departure to the place of delivery, detailed information about the size and weight of the parcel, a block of ordered delivery services, contact information about the sender and recipient.
The block for ordering additional services is made in the form of a carousel.
The parcel screen is supplemented with a block for operational support. For this purpose, we have gathered together all the communication channels available to the user, including ordering a callback for owners of Ukrainian phone numbers, links to channels in messengers, and the ability to place an appeal.
The parcel screen can be adapted to different usage scenarios, including viewing information by those with whom the parcel was shared, as well as those users who were assigned to receive the parcel using the Other Recipient service.
The search on the home screen has been improved so that parcels can be found by description, and when switching from the search results to the parcel screen, all the options for managing it are available. In the branch directory, we added information about the names of our partner networks.
The main menu has a new section "Shopping", which offers users the opportunity to order branded merchandise of the "Pack the Sky - Upgrade Air Defense" project. Another service is a catalog for ordering packaging, packaging and consumables, souvenirs and stationery offered by NP Service. A list of our partner stores is presented separately
Nova Post: Delivery & Tracking version 1.160.2
Updated At: 2023-11-10
Changes: Nov 10, 2023
Version 1.160.2
MAIN SCREEN
We have updated the display of created parcels. In the general list of parcels, we removed unnecessary information about already paid parcels, leaving only the amounts to be paid.
We changed the standard order of parcel sorting so that the parcels that are already waiting at the branch or post office are displayed first. The following parcels are displayed according to the date of their update
PARCELS
Fixed the parcel renaming function
BRANCHES
Added the display of the network name in partner branches. Changed the display of opening hours of such branches if they work with a lunch break.
We updated the mechanism for displaying branches on the map that are located near you. Improved the mechanism for preserving the scale when returning to the map from the branch details screen
SUPPORT
Added information about user support in Ukraine and European countries
Nova Post: Delivery & Tracking version 1.160.1
Updated At: 2023-11-06
Changes: Nov 6, 2023
Version 1.160.1
MAIN SCREEN
We have updated the display of created parcels. In the general list of parcels, we removed unnecessary information about already paid parcels, leaving only the amounts to be paid.
We changed the standard order of parcel sorting so that the parcels that are already waiting at the branch or post office are displayed first. The following parcels are displayed according to the date of their update
PARCELS
Fixed the parcel renaming function
BRANCHES
Added the display of the network name in partner branches. Changed the display of opening hours of such branches if they work with a lunch break.
We updated the mechanism for displaying branches on the map that are located near you. Improved the mechanism for preserving the scale when returning to the map from the branch details screen
SUPPORT
Added information about user support in Ukraine and European countries
Disclaimer
Official App Store Link
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